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Frequently asked questions

Find answers to your questions about semaglutide and our services.

Frequently Asked Questions

Do you have questions about semaglutide, its use, or our services? Our Frequently Asked Questions section provides clear and concise answers to help you better understand our products and how we support your research and treatment needs. If you don’t find what you’re looking for, feel free to contact us directly!

How can I place an order?

To place an order, simply browse our website, select the items you want, and proceed to the checkout page. Follow the instructions to provide your shipping and payment details, and your order will be processed.

We accept various payment methods, including credit/debit cards and PayPal. During checkout, you’ll have the option to choose your preferred payment method.

Shipping times vary depending on your location. Orders are typically processed within 1–2 business days, and delivery may take 1–3 business days. You will receive a tracking number once your order has been shipped.

Yes, we offer international shipping to select countries. During checkout, you’ll be able to see if your country is eligible for delivery. Please note that customs duties or additional taxes may apply upon delivery, and these are the responsibility of the recipient.

Due to the nature and handling requirements of our products, all sales are final and we cannot accept returns. This policy is in place to ensure the safety, quality, and integrity of our items for all customers. If you experience any issues with your order, such as damaged or incorrect items, please contact our customer service team within 5 days of receipt. We are committed to resolving any issues as quickly as possible to ensure your satisfaction.

Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to follow the progress of your shipment on the courier’s website.

Have questions? We have answers!

Find the information you need about semaglutide and our services in our FAQs section.
If you need more help, don’t hesitate to contact us!